Crisis management
The objective of this training is to allow the firm to identify situations that might turn into a crisis, learn to prepare and implement a crisis management plan and learn to communicate should a crisis occur.
Over a period of one (1) day, this course reviews the various components that surround a crisis, presents different proven methodologies to prepare as well as effective management tools.
Who it addresses
It is aimed at company executives (private or public), risk managers, contractors, brokers and insurers or controllers.
Course program
The various elements that will be covered are the following:
- Definition of a crisis
- Crisis management plan
- Crisis management unit
- The role of administration when a crisis occurs
- The role of media and communication
- Management of casualties
- Back to normal
